Cancellation Policy at Studio Orchidée
For cancellations within less than 24 hours of your appointment, a fee will apply.
In case of cancellation less than 24 hours before your appointment, a fee corresponding to half of the reserved service will be required.
Thank you for understanding.
Arrival
We kindly ask that you arrive 15 minutes prior to your scheduled appointment time to allow yourself the necessary time to complete a health form.
Late arrival will receive an extension of your scheduled service ONLY if time is available. Otherwise, you will receive the massage service for the remainder of the appointment and are still responsible for the full service fee.
What to Bring and Wear
We provide slippers at the entrance, and robes in the massage rooms.
During your treatment your body will be professionally draped at all times so it’s up to you whether you disrobe completely or leave your undergarments on for massage and body treatments.
Gift Certificates Available
There will be no refunds on gift certificates, services or products.
For cancellations within less than 24 hours of your appointment, a fee will apply.
In case of cancellation less than 24 hours before your appointment, a fee corresponding to half of the reserved service will be required.
Thank you for understanding.
Arrival
We kindly ask that you arrive 15 minutes prior to your scheduled appointment time to allow yourself the necessary time to complete a health form.
Late arrival will receive an extension of your scheduled service ONLY if time is available. Otherwise, you will receive the massage service for the remainder of the appointment and are still responsible for the full service fee.
What to Bring and Wear
We provide slippers at the entrance, and robes in the massage rooms.
During your treatment your body will be professionally draped at all times so it’s up to you whether you disrobe completely or leave your undergarments on for massage and body treatments.
- Gratuities are appreciated, at your discretion. Envelopes for tips are provided.
Gift Certificates Available
There will be no refunds on gift certificates, services or products.